Contact us

Your comments are important to us and will be addressed as quickly as possible. Here are four convenient ways to contact us:

In person in Canada

At a Passport Canada office.

For certificates of identity and travel documents, visit our central office in Gatineau, Quebec.

For Canadians living in the USA or Abroad:
If you require a passport in exceptional circumstances, contact the nearest Canadian government office.

By telephone

Toll free: 1-800-567-6868
TTY services: 1-866-255-7655
Outside Canada and the United States: 819-997-8338
Mon.-Fri.: 7:30 a.m. to 8:00 p.m. (ET)

On-line

General inquiry
Status of your application
Send us feedback

In writing

Regarding passports

By mail
Passport Canada
Foreign Affairs and International Trade Canada
Gatineau QC K1A 0G3
Canada

By courier
Passport Canada
22 de Varennes Building
22 de Varennes Street
Gatineau QC J8T 8R1
Canada

Regarding certificates of identity and travel documents

Certificate of Identity Section
Passport Canada
Foreign Affairs and International Trade Canada
Gatineau QC K1A 1L2
Canada

SOURCE: http://www.ppt.gc.ca/index.aspx?lang=eng